Telehealth (video consultation) is available in all clinics at Peter Mac Parkville and Box Hill when suitable.

Telehealth can be for anyone. Ask your Peter Mac team about telehealth - your doctor, nurse or other clinician will confirm if telehealth is suitable before it is booked.

You or your local doctor will need a reasonably up-to-date computer, iPad, tablet or smart phone and internet, with the Chrome browser (or Safari for iPhone or iPad).

Please do a test call when considering telehealth, and when your appointment is booked and again on the day of your appointment. If it doesn’t work on the day, we may need to reschedule your appointment or run it by telephone.

See and read for yourself about telehealth from our patients, regional clinicians and doctors at Peter Mac - "Why NOT telehealth?"

If you can’t get Video Call to work, or need to cancel or reschedule your appointment, please contact us.

If you need to change your telehealth appointment or prefer to attend your appointment in person, please contact Outpatients.