Peter Mac is committed to providing the best care, as close to home as possible. By using simple video on a computer or other device, you can have a clinic appointment from the comfort of your home or with your local GP or other healthcare provider.

Kevin has his telehealth consultations from his ute in country Victoria while Graham and his partner completed their dream trip around Australia while still being treated at Peter Mac. Discover their Telehealth stories.

You’ll need a reasonably up-to-date device (computer, iPad, tablet or smart phone) and internet with the Chrome browser or the Healthdirect App to take part in a Video Call. This could be in your home, with your local doctor or elsewhere.

Please do a test call when your appointment is booked and again on the day of your appointment. If it doesn’t work on the day, we may need to reschedule your appointment or run it by telephone.

If you can’t get Video Call to work, or need to cancel or reschedule your appointment, please contact us.

Telehealth (video consultation) is available in all clinics at Peter Mac Parkville and Box Hill when suitable.

Who to contact and where to get help if you're experiencing difficulties with Telehealth.

Peter Mac staff log on and resources are all here.

If you need to change your telehealth appointment or prefer to attend your appointment in person, please contact Outpatients.