You can have the appointment in your home (or anywhere that suits) using your own computer, or with your local GP or other healthcare provider. Telehealth must be requested and booked in advance.

You’ll need a reasonably up-to-date device (computer, iPad, tablet or smart phone) and internet with the Chrome browser to take part in a Video Call. This could be in your home, with your local doctor or elsewhere.

Please do a test call when your appointment is booked and again on the day of your appointment. If it doesn’t work on the day, we may need to reschedule your appointment or run it by telephone.

If you can’t get Video Call to work, or need to cancel or reschedule your appointment, please call us.

Any patient can be offered telehealth if it is clinically suitable. Telehealth can be billed to Medicare, only when certain criteria are met.

Peter Mac staff log on and resources are all here.

If you need to change your telehealth appointment or prefer to attend a face-to-face appointment, please contact our Outpatients Department. Please tell us your name, UR number and appointment date.