Health Hub

Getting onto Health Hub 

Download the Health Hub apps 

You can Download the app from the following links: 

• Download on the App Store – for iPhone or iPad 
• Get it on Google Play – for Android

Find out more about downloading the latest Apps for the Health Hub. 

Signing up to Health Hub

You may receive a text message with an invitation to sign up. 

Otherwise, you can sign up at the hub site.  

Log in to Health Hub

You can log in at either:

• The Hub site  
• Or through your app (once you have installed it)

More information 

Read the Health Hub FAQs (Frequently Asked Questions) to find out more topics such as: 

• The sign-up process 
• Access 
• Privacy and security 
• Information in health hub

You can also download the Health Hub patient fact sheet.

Health HubTroubleshooting 

Contact the This email address is being protected from spambots. You need JavaScript enabled to view it. for technical support, feedback, or questions. 

Benefits of Health Hub 

Health Hub makes it quicker and easier for you to access important hospital information.  

You can see and manage information about your care and treatment in one secure location: 

• See details of your upcoming appointments 
• Keep track of your medications and allergies 
• See information about your recent hospital visits, in some cases including notes from your healthcare team 
• View test results, such as blood test or plain x-ray results (generally available within four working days) 
• Review details about your existing conditions and diagnoses 
• Receive and answer questions about your care, before you arrive for your next appointment 
• Give one-time access to your medical record to any GP or an external healthcare provider with internet access

If you’re receiving care at another hospital in the Parkville Precinct – including The Royal Melbourne Hospital, The Royal Women’s Hospital or The Royal Children’s Hospital – you’ll be able to see those details too. 

Parkville EMR 

We have an electronic medical record (EMR) system to improve the way we deliver care. 

We share the EMR with: 

• Royal Melbourne Hospital 
• Royal Women’s Hospital  
• Royal Children’s Hospital

The EMR makes it quicker and easier for clinicians to find the information they need to deliver the best care to you and your family. 

Your hospital information is secure and only staff involved with your care and treatment will access it.  

Your care team will have: 

• A complete picture of your care and treatment across the Parkville health services  
• Access to your most up-to-date information always 
• Equipment, such as mobile workstations, handheld devices, and barcode scanners, to help them deliver and record your care 
• Support to make the best clinical decision with the help of prompts, warnings, alerts, and reminders in the system

You will: 

• Wear a barcode on your wristband so your information can be checked to support safe medication administration and pathology specimen collection when admitted to hospital 
• Find it easier to move between hospitals - your information will be in the system, so you won’t have to repeat your story or fill in our unnecessary paperwork 
• Have more access to your own information - you will be able to access parts of your medical record where and when you need it

Parkville Connect and for health professionals 

Parkville Connect is a secure, web-based portal providing GPs, specialists and other healthcare professionals with access to information in the Parkville electronic medical record (EMR). 

Patients can consent to their GP, specialists and other healthcare professionals accessing their information via Parkville Connect when they are registered at the hospital. 

To sign up, or find out more, go to Parkville Connect.  

Protecting your privacy 

Visit our privacy page to find out more about how we store and manage your confidential information in the EMR.