Join over 100 volunteers and help provide a range of support services for our patients and staff.

About Peter Mac Volunteer Services

Volunteer Services provides a team of highly valued volunteers to support the needs of the Peter Mac Community including patients, their families & loved ones as well as staff. 

Our volunteers are integral in working to the mission and values of Peter Mac, supporting innovation, excellence, compassion, and specialist expertise in cancer care, treatment and education. 

What Our Volunteers do 

Volunteering with Peter Mac includes many tasks to assist patients, carers and clinicians across the centre.  

Some tasks volunteers may be involved in include: 

  • Patient Facing: All volunteers in this stream have roles that provide direct patient/carer support. All volunteers are individually selected and trained to meet the obligations of specific roles. These roles include Admissions support and Wayfinding, Patient Visiting, Wig and headwear fittings, Convenience Trolley and Patients’ Library. 

  • Non-Patient Facing: These are onsite volunteers who do not have direct contact with patients/carers. Such roles may be administrative support throughout the hospital, including the Peter Mac Foundation, People and Culture and outpatient clinics. They play a vital role in supporting our staff.

  • Visiting Volunteer Programs: Peter Mac Volunteer Services prides itself on the strength of partnerships with externally led volunteer programs. Where appropriate we try to utilise the specialist skills of such organisations to bring further support to our patients. This includes the Lort Smith Pet Therapy program, Look Good Feel Better and Koala Kids program. 

  • Accredited Volunteers: These volunteers require industry certified training to carry out their role, this includes our wonderful hairdressers and massage therapists.  

We also have hundreds of volunteers out in the community, corporate and business world who give much appreciated and extensive support to Volunteer Services. This support enables us to deliver a wide variety of free services and products to our patients. 

Our Department 

The volunteer program at Peter Mac is modelled on a values-based program.  This ensures that volunteers, patients & their loved ones, and the organisation all gain the greatest reward from the time that is offered. Our Volunteers are highly regarded at Peter Mac and are considered vital in the patient experience and excellence in care.

Every volunteer is important to us, as is the care we provide.   

If you are considering volunteering with us, there are some things that may be beneficial to know: 
  • All volunteer work is conducted during business hours Monday to Friday 

  • Our volunteers need to have basic computer literacy with access to a computer and emails 

  • Volunteers must be over the age of 18 upon commencement of volunteering 

  • Weekly/fortnightly support required

Why choose Peter Mac? 

Peter Mac Volunteers have access to a range of support, development and team building opportunities which set the foundation for a productive and engaged volunteering team. These include but are not limited to: 

  • Initial and ongoing training and development 

  • Onsite support and supervision 

  • Access to our EAP (Employee Assistance Program) 

  • Events 

  • Reward and Recognition 

Interested in Volunteering?

There are several steps to becoming a Peter Mac Volunteer. This ensures that our volunteer applicants are well informed, well suited, and trained appropriately. We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.  
All applicants must be available to: 

  • Attend an information session 

  • Submit formal application 

  • Attend an Interview 

  • Attend 2 full days of on-site training 

  • Undergo National Police Check 

Recruitment is currently Closed

Peter Mac Volunteers are not currently recruiting. Register your interest and be updated when we launch our next round of recruitment. 

Contact us

To learn more about volunteering you can email [email protected] or ring on 03 8559 6811.

Please note: The video above was filmed pre COVID-19, please note that wearing of masks is mandatory within Peter MacCallum Cancer Centre.