You or your local doctor will need a reasonably up-to-date computer, iPad, tablet or smart phone and internet, with the Chrome, Firefox or Microsoft Edge latest browser, (or Safari for iPhone or iPad).
desktop & android devices
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To take part in a telehealth video call with Peter Mac using your desktop or android device, you will need:
- A reasonably up-to-date computer, tablet or smart phone
- If using wi-fi be sitting within range of your modem
- A webcam, mic and speakers (built in or plug in)
- Reasonable internet or 3G/4G/5G (data will use about the same amount of data as watching a Youtube video)
- Up-to-date Google Chrome, Firefox or Microsoft Edge installed
Latest Web browser? Check version at www.whatismybrowser.com
- Google Chrome - Version 80+ (Windows, Android, MacOS)
- Firefox - Version 75+ (Windows, Android, MacOS)
- Microsoft Edge - Version 80+ (Windows, MacOS)
- Microsoft Edge - Version 44+ (Android)
An easy way to check if your computer and internet is sufficient is to do a test call. You can do this any time. No one will pick up your call as it just tests your device.
iPhone or iPad
To take part in a telehealth video call with Peter Mac using your iPhone or iPad with Safari, you will need:
- A reasonably up-to-date iPhone or iPad
- Up-to-date operating system
- Reasonable internet or 3G/4G/5G (data will use about the same amount of data as watching a Youtube video)
- If using wi-fi be sitting within range of your modem
- You must use Safari (not Google Chrome)
Latest Web browser? Check version at www.whatismybrowser.com
- Apple Safari - Version 12+ (MacOS, iOS)
MORE INFORMATION
- Healthdirect
- Video Call will not work on some phones such as the Oppo
We recommend a private, quiet and well lit room. As your medical information will be discussed, do not have your appointment in a public area such as an open plan work office or a cafe. Sometimes it might be better for you to go to your local doctor and include them in the telehealth consultation.
