We've launched a new real-time feedback system so you can let us know what we're doing well and also how we can improve your experience at Peter Mac.
Your feedback is very important to us and will help us improve services for the over 37,000 patients we see across our five Victorian campuses every year.
You can help by completing this short digital survey - it will only take a few minutes of your time. Simply scan the QR code below with your mobile phone camera and select the survey that applies to you.
Your answers will be confidential and anonymous - as such we are unable to respond personally to you.
This survey does not replace our formal complaints process. If you have an urgent concern or wish to make a complaint, please tell a staff member straight away or contact the Consumer Liaison team on 03 8559 7517 or email [email protected].
If you're on site at one of our campuses, you'll see banners and postcards across the centre with a QR code to scan that will take you to our real-time feedback.
Alternatively, you can visit petermac.org/feedback to access the surveys.