Wearing a mask

Masks are still required for all visitors to Peter Mac aged 12 years and over.

After you have been screened and temperature checked, sanitise your hands and you will then be given a mask to wear (if you have your own mask on you can keep it on).

It's important that you wear your mask correctly, so please follow the steps below. 

  • Before putting on the mask, wash your hands for at least 20 seconds with soap and water, or use a hand sanitiser that is made up of over 60% alcohol.
  • Check for defects in the mask, such as tears or broken loops.
  • Position the coloured side (blue side) of the mask outward.
  • Make sure the thick white strip is at the top of the mask and positioned against the bridge of your nose. It has a wire in it to seal the mask around your nose.
  • Hold the mask by both ear loops and place one loop over each ear.
  • Mould the bendable metallic upper strip to the shape of your nose by pinching and pressing down on it with your fingers.
  • Pull the bottom of the mask under your chin.
  • Be sure the mask fits snugly.
  • Don’t touch the mask once in position (if you do accidentally touch it, wash/sanitise hands).
  • If the mask gets soiled or damp, replace it with a new one.


You should perform hand hygiene, remove your mask, put in in the bin and do hand hygiene again.

Have a second mask ready to put on once you’ve finished eating.

 You should maintain physical distancing of 1.5 metres and practice good hygiene at all times.

Eating and drinking should not be used as an excuse not to wear a mask. You must use common sense and wear a mask at all times where possible.

Yes, masks that get damp or soiled should be changed.

Perform Hand hygiene before and after changing your mask. 

This is also a moment to consider whether you are well. If you are displaying symptoms, you should be tested for COVID-19 and remain at home until you get the results. 

Wash your hands with soap and warm water for at least 20 seconds or use hand sanitizer with at least 70 per cent alcohol. 

You should avoid touching your face but if you really need to scratch it you should:

a) perform hand hygiene

b) remove the mask and place it into the bin

c) perform hand hygiene

d) scratch your face

e) perform hand hygiene

f) put a new mask on. 

TIP: In order to prevent the itch, some suggestions include moisturiser, toner or a barrier cream.

We have masks readily available for everyone. If your mask is damp or soiled or you're planning to have lunch and need to remove it, please ask our staff for a new one.

They are available at the checkpoints at the main entrance and at desks across Peter Mac. 

But please use them considerately and for as long as possible up to 4 hours.

Single use masks should be placed in the bin immediately once removed, they are not to be reused.

Please wash or sanitise hands before and after removing a mask or putting a new one on. 

No, leave your mask on and keep 1.5 metres from others.

It may feel like the mask is obstructing your voice but it can be heard clearly through the mask both in person and on the phone. This is an example of when a mask is a useful strategy in preventing the spread of COVID-19.

A beard should not interfere with obtaining sufficient coverage with the mask. 

Your nose, mouth and chin should be covered by the surgical mask so if your beard is interfering with the fit, shaving would be recommended.

Make sure the face covering is fitted and moulded to your nose if possible.  Put your glasses on after the mask. Wash your glasses with detergent and water to create a film to prevent fogging. Shaving cream applied to your lenses and wiped off without rinsing is another alternative. Or put a folded tissue across the bridge of your nose, then put your mask on and your glasses on top. You can also use micropore tape (available at all pharmacies) to tape the mask along the bridge of your nose and cheeks, then put your glasses on top. Be careful to protect your skin with a barrier cream to prevent damage.

If you are able to safely dispose of the mask in plastic bag in the car, you can remove it, but perform hand hygiene with hand sanitizer before and after. If you don’t have anywhere to store the used mask, leave it on until you get home where you can place it in the bin and perform hand hygiene.

A cloth mask should fit securely around the face, specifically covering the nose and the mouth areas. The mask should fit snugly on your face and be secured by ties at the back of your head or ear loops. If you are using a mask with ear loops, you can use a plastic clip or tie to join the ends together at the back of your head to make sure it fits snugly on your face.

Make sure that your mask does not have holes or any unfiltered one-way valves. This can result in the virus spreading if you have coronavirus (COVID-19).

Wash your hands for at least 20 seconds with soap and water, or use hand sanitiser that is made of at least 70% alcohol, before putting on your mask and after taking it off. Avoid touching your eyes, nose, or mouth at all times and store used cloth face masks in a plastic bag until you have an opportunity to wash them.

Cloth masks should be washed after each use so it’s a good idea to carry an extra one when you leave the house. However, if during the day your mask is visibly dirty or wet, do not continue wearing your mask; the mask needs to be changed and washed. Store it in a plastic or paper bag until you can wash it. 

Cloth masks can be washed in the washing machine with other clothes, or hand-washed using soap and the warmest appropriate water setting for the cloth. Dry the cloth mask in the clothes dryer or in fresh air before you re-use it. Clean your hands with soap and water or alcohol-based hand rub (made up of over 60% alcohol or 70% isopropanol) after handling used face masks.

Store used cloth masks in a plastic bag until you can wash them. Re-using a cloth mask without washing it is risky, because it can become contaminated or may not be as effective in protecting you. 

The mask may be contaminated so you should always perform hand hygiene after you touch it.

For each new situation you should put on a clean mask in case the one you wore on the way to work became contaminated.  Carry your spare clean masks in a plastic or paper bag to keep them clean.

Using disposable masks helps with this problem, but if you are using a cloth mask you should change it if it becomes damp. If you find that this happens often and quickly, the fabric your mask is made out of may not be suitable. You can find more information about making a mask here.