Visitor information

Peter Mac is pleased to welcome visitors between 8am and 8pm, with COVID safe precautions in place.

Peter Mac is pleased to welcome visitors between 8am and 8pm, with COVID safe precautions in place.

Please do not visit Peter Mac if you are feeling unwell or have been in close contact with someone with COVID-19.

Visiting a hospital patient  

Peter Mac welcomes visitors, with patients in our acute hospital wards able to have up to two (2) visitors at a time.

All visitors will be provided with a surgical mask to wear.

Peter Mac’s Palliative Care Ward does not have any restrictions on visitor numbers. 

Visitor limits in outpatient units remain the same and each patient is able to be accompanied by one visitor to provide support.

Checking in

From Tuesday 14 February, a new system will allow patients, visitors, carers and others to answer screening questions and have their temperature taken by a device similar to an iPad.

This change is designed to make the check-in process faster while still ensuring we can manage the risk of infection for our patients, visitors and staff – particularly our immunocompromised patients. 

The new system will be in place at our Parkville, Box Hill and Sunshine campuses with multiple language options available for Culturally and Linguistically Diverse patients.

You can watch a video showing the new check-in process here and staff will also be on-hand to assist patients and visitors. 

Visitors and patients are reminded to always:

  • wear a mask 
  • maintain social distancing of 1.5 metres where possible 
  • follow the instructions of staff at all times

End-of-Life care

There are no limits on number of visitors for people receiving end of life care. We do ask that visits are limited to two (2) hours, and that they are pre-arranged with the Nurse Unit Manager. Vaccination and mask requirements apply, as above.

Accompanying an outpatient to Peter Mac

Patients coming to Peter Mac to attend their specialist clinic, day care, imaging or radiotherapy appointments may attend with one support person. Vaccination and mask requirements apply, as above.  

*Information updated 24 March 2023