Visitor information

Peter Mac is pleased to welcome back visitors between 8am and 8pm, with COVID safe precautions in place and in line with the Victorian government’s requirements for all hospital visitors.

Visiting an inpatient at Peter Mac

Effective Saturday 23 April 2022, there will be no limit on the daily number of visitors a patient can receive. However, given the vulnerability of many of Peter Mac’s immunocompromised patients, and to ensure our staff are easily able to provide care at the bedside, we ask that there are only ever two (2) visitors at a time and a time limit of two (2) hours per visit. Dependent children can attend with a visitor if they can’t be cared for elsewhere. Please also note the following:

  • Visiting hours: Visiting hours are between 8am and 8pm.
  • Vaccination requirement: All adult visitors will be required to have received at least two COVID-19 vaccinations and to show proof of vaccination upon entry. If proof of vaccination cannot be shown, you will be asked for proof of a negative COVID-19 test taken within 24 hours of your visit to Peter Mac.
  • Masks: Everyone over the age of eight needs to wear a mask during their visit to Peter Mac. Whether you are vaccinated or unvaccinated, visitors who are permitted entry will be required to wear an N95 mask throughout their visit.
  • Social distancing: It is important that a safe social distance of 1.5 metres is maintained at all times in the hospital. Crowding inside the hospital is not permitted, so Peter Mac recommends large groups or families coordinate and schedule their visits ahead of time.

Accompanying an outpatient to Peter Mac

Patients coming to Peter Mac to attend their specialist clinic, day care, imaging or radiotherapy appointments may attend with only one support person, providing they are fully vaccinated, wear an N95 mask for the duration of the visit, and maintain a physical distance of 1.5 meters from others.

End-of-Life care

For hospital patients receiving end-of-life care, there is no limit on the number of visitors per day nor a limit on the number of people who can visit at any one time. We do ask that visits are limited to two (2) hours and that they are pre-arranged with the Nurse Unit Manager.

On arrival, these visitors must:

  1. Show proof of having received at least two doses of a COVID-19 vaccine and wear an N95 mask, or
  2. Test negative for COVID-19 on a Rapid Antigen Test (RAT) on arrival and wear an N95 mask, or 
  3. Show proof of receiving a negative COVID-19 test result, and wear an N95 mask.

Telehealth

Patients - if your clinician offers you a telehealth appointment, please take this up.

Appointments booked as telehealth appointments should proceed as a telehealth appointment. 

Building entry screening for all visitors

On arrival, you will be asked to undertake a pre-attendance risk assessment. This assessment will include a check of your COVID-19 vaccine status and may include a request to undertake a Rapid Antigen Test (RAT) at Peter Mac prior to entry, or show proof of a negative test taken within 24 hours of visiting the hospital.

People who fail the pre-attendance risk assessment are prohibited from entering the health service unless an exemption applies. 

Exemptions can only be authorised by senior hospital staff and, in some instances, must also be approved by the Chief Health Officer / Deputy Chief Health Officer due to the risks involved. Strict conditions may apply to these visits. Please discuss this with hospital staff.

If you would like more information please visit the Department of Health website.