Peter Mac’s model of treating patients with cancer is to tailor the treatment to the patient. Peter MacCallum Cancer Centre has a multidisciplinary approach to patient care and treatment of cancer.
Our multi-disciplinary teams are organised into cancer streams which cover different cancer types. These teams, consisting of medical, surgical and radiation oncologists, nurses, radiation therapists and allied health professionals, who are specialists in a cancer type, develop comprehensive and coordinated care plans, ensuring patients get treatment and a team tailored to their individual needs.
Specialist Clinics at Peter MacCallum Cancer Centre partner with cancer clinics at the Royal Women's Hospital and the Royal Melbourne Hospital to provide treatment and services for the following tumour streams;
- Bone and Soft Tissue Cancer
- Brain and Spine Cancer
- Breast Cancer
- Colorectal Cancer
- Gynaecological Cancer
- Haematological Cancer
- Head and Neck Cancer
- Late Effects of Cancer
- Lung Cancer
- Paediatric Cancer
- Skin Cancer including Melanoma
- Upper Gastrointestinal Cancers
- Urological Cancers
Your Outpatient visit
Making an appointment
We understand how stressful and difficult cancer can be. If you would like to attend the Peter MacCallum Cancer Centre please speak with your general practitioner or specialist to arrange a referral. All new referrals are reviewed within 48 hours by a cancer specialist to determine how soon we need to see you. Appointments are organised and details provided to patients by mail or phone if an appointment is scheduled to occur within two weeks.
To cancel or change and appointment
If you are unable to attend a scheduled appointment please contact the Specialist Clinics enquiries line between 8:30 am and 4:30 pm, Monday to Friday on:
- 2C - (03) 8559 8120
- 2D - (03) 8559 8159
YOUR OUTPATIENT VISIT
Checking in for your Outpatient Appointment
Specialist Clinics utilise an automated check-in kiosk system.
The check in system is intended to reduce the need to queue and aimed at reducing congestion when you arrive for your outpatient appointment.
The system has the capability to send SMS notifications to your mobile when it is time to return to clinic and the clinician is ready to see you, or notify you of any delays.
We hope that this will allow you to enjoy our new building and visit areas like our Wellbeing Centre located on level 1 and the rooftop garden on level 7
Alternatively you can attend the reception desks located in clinic 2C or 2D if you require assistance from our reception team.
Check-in kiosk
The kiosks are located near the entrance to Specialist clinics 2C and 2D. Please ensure that you bring your appointment letter with you.
To check in please scan the barcode located on your letter. Please make sure you take your ticket with you.
When the clinician is ready to see you, your number and the consulting room details will be displayed on the screen located in the waiting area.
Please make sure you check-in via a reception desk if your personal or General Practitioner details have changed or you wish to update any of your contact information.
If you require any assistance our friendly volunteers and reception team are on hand to help.
Registration
If it is your first time visiting the Peter MacCallum Cancer Centre you may be asked to present to our patient Admissions and Registrations department located on the ground floor. The Admissions and Registrations department will complete essential information that is required for your ongoing care at Peter Mac.
What to bring to your appointment
On the day of your appointment please bring your:
- Medicare card
- Current pension card and Health Care card
- Veterans Affairs Pension Recipients card
- List of current medications
- Any reports or x-rays that are relevant to this visit
- Any paperwork or questionnaires requested by the service
We understand that it can be stressful when you first come to Peter Mac. Often, it is hard to know what questions to ask, we have provided a list of suggested questions to ask your treating team. Feel free to mark the questions you would like to discuss and hand this sheet to your doctor or nurse. Asking questions is a good way to better understand your own health.
At Peter MacCallum Cancer Centre every day we endeavour to deliver the very best care to our patients, at times some of our patients or visitors require a little more time and care, we ask that you be please be patient with us if our Outpatient clinics are delayed.
Operating hours
8:30 am and 4:30 pm, Monday to Friday
Location
Specialist Clinics
Level 2
Peter MacCallum Cancer Clinic
305 Grattan Street
Melbourne VIC 3000
Contact
Specialist Clinics Enquiries
2C - (03) 8559 8120
2D - (03) 8559 8159
