Community - Peter MacCallum Cancer Centre
Commitment to Community Engagement
|At Peter Mac, our staff and management alike understand that patients satisfaction and health outcomes are maximised when the hospital works with the community to meet their expectations of us. Peter Mac has long recognised the wisdom of involving patients, their families, carers and the wider community in key decisions relating to the planning, delivery and evaluation of all of its services. |
|Peter Mac has a special place in the hearts of many Victorians. The appreciation of patients and their families is reflected in the large number of dedicated volunteers who make themselves available to help other through the cancer experience. Their contribution, whether through the provision of hairdressing services, the operation of the patient library or the staffing of the convenience trolley, is priceless. |
The gratitude of the community is further expressed in the activities of the many fundraising groups that comprise the extended Peter Mac ‘community’. The Auxiliary operates the gift shop and the Art Collection Committee is devoted to enhancing the ambience of the hospital. In addition, there are many community fundraising events that help support Peter Mac.
Our Community Advisory Committee
|While Peter Mac has historically had strong community connections, steps have been taken more recently to formalise the relationship. The Community Advisory Committee and the Consumer Register were established in 2001 and 2004 respectively, to provide a ‘voice’ for consumer. Over the last eight years consumer representatives have taken up positions on committees and working parties across the hospital’s operation – they have become an integral part of the culture at Peter Mac. |
Peter Mac acknowledges that structured community participation is an important democratic right for consumers and a good mechanism for ensuring accountability and sound management. You can read more about our Community Advisory Committee here.
Our Cultural Diversity Committee
|In Australia today there are more then 300 different languages spoken and 24% of Australians were born overseas. With a changing demographic Peter Mac established the Cultural Diversity Committee in 2005, to ensure we are aware and responsive to the changing needs and requirements of our community. The Cultural Diversity Committee has worked to ensure that the cultural diversity is embedded within the every day operations of the organisation. You can read more about our Cultural Diversity Committee here.|